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Lost or damaged card? Or just need a couple of extra key fobs? No problem. Replacing them is easy and free.
Here's what to do
Damaged card or extra key fobs
If your card is damaged or you need more key fobs, sign in to My Clubcard Account, and order a replacement card from the link on our security verification screen. Then, follow the instructions and we'll send you a replacement card and key fobs within 21 days.
Lost or stolen card
If your card is either lost or stolen, we'll need to cancel your old card and send you a new one.
No need to worry, when we replace your card we will transfer the points / vouchers & coupons you have already collected, across to the new card so you won't lose out. Call us on 00800 00 591 688