If you need to return your purchase or you're not happy with the quality of the product, you can return it in-store. We'll offer you a refund or exchange. Please bring your proof of purchase and if possible, return it to the same store you purchased it from.
If you purchased the item from a Tesco Express, you can return it at any Tesco store. If you purchased it from a Tesco Extra or Tesco Superstore, it can only be returned to an Extra or Superstore.
Please note, we don't accept returns for chilled and frozen products if you've changed your mind. But you can return other perishable food products if they're returned within their 'use by' or 'best before' date.
If you purchased any of our home products and they become faulty within 12 months of your purchase, please see the FAQ section ‘If your item is faulty' for more information.