Frequently Asked Questions
If you have a question which isn't answered below then please contact us.
- What are this year's deadlines?
-
Schools/clubs have until Friday 1st July to place orders from this year's catalogue. Any vouchers received after 1st July will not be counted and will be banked for use in the 2012 scheme. The final date for banking vouchers is also Friday 23rd September 2011. No further vouchers will be accepted after this date.
- Who is eligible to take part in Tesco for Schools & Clubs?
-
All educational establishments who are registered with the Department of Education. All children’s clubs that are registered with their National Governing Body and/or Local Authority.
- How do I register to take part?
-
If you have not previously taken part in the Tesco for Schools and Clubs Scheme, please contact us on our Helpline number 1800 621 620.
- Do I have to spend all my vouchers each year?
-
No, you can carry over up to 15,000 vouchers to the following year's scheme. There is no limit to the number of times you carry over your vouchers as long as the number doesn't exceed 15,000.
- When are the vouchers available in stores?
-
Vouchers are available in all Tesco stores and petrol filling stations from Monday 28th February to Sunday 8th May 2011, during which time customers will receive one Tesco for Schools & Clubs voucher for every €10 spent in a single transaction (subject to certain exclusions listed in the catalogue).
- How do I place an order
-
You will need to place an order by completing the order form and placing it in the bag with your vouchers and return it to Backup Marketing, Rockford House, Deansgrange Road, Blackrock, Co. Dublin. For details on what you need to do to place an order visit our ordering overview page.
- I can’t find my order form
-
You can download an order from for the Support Materials section
- Are there a maximum number of vouchers my organisation can bank each year?
-
You may only bank a maximum of 15,000 vouchers.
- When will my equipment be delivered?
-
You will receive an order acknowledgement letter in September. Your equipment will then be delivered to you during the Autumn Term.
- Can I use vouchers from previous years' schemes?
-
Unfortunately, all vouchers from previous years' schemes are now obsolete unless they have already been banked with us by that particular year's deadline. The deadline for banking vouchers in this year's scheme is Friday 23rd September 2011.
- Can I change my order once I have sent it in?
-
Unfortunately, no changes can be made to an order once it has been placed.
- Where do I need to send my vouchers?
-
Please send all vouchers and your order form to the following address:
Tesco for Schools & Clubs
Backup Marketing,
Rockford House,
Deansgrange Road,
Blackrock,
Co. Dublin. - What is the best way of sending in my vouchers?
-
Vouchers should be put into bundles of 100 and tied with a rubber band.
The vouchers should be then sent along with a print out of the completed online order form by a method of postage that provides a proof
