Tesco Grocery Accessibility Help
1. Shortcut Access keys for using the site
Access keys can be used to navigate around Tesco without using your mouse.
Use the access keys to jump directly to a different page within the site or use them jump directly to a particular section within a page.
|S||jump to the content|
|1||go to our Home Page|
|4||jump to the site search|
|6||jump to the Help|
|8||see our terms and conditions.|
|9||jump to Contact Us|
|0||jump to the Accessibility Page|
How to use access keys in your browser
|Internet Explorer 4||Hold down the 'ALT' key and press the number of the access key|
|Internet Explorer 5 +||Hold down the 'ALT' key, press the number of the access key, release both keys then press 'ENTER’|
|Netscape 6 and earlier||Access keys are not supported|
|Netscape 7||Hold down the ' Alt ' key and press the number of the Access key|
|Firefox 1.0 Mozilla||Hold down the 'ALT' key and press the number of the access key|
|Firefox 2.0||Please update to Firefox 18.104.22.168 as there is a bug in 2.0|
|Firefox 22.214.171.124+||Hold down the 'Shift' and 'Alt' keys and press the number of the Access key|
|Browser||What to do|
|Firefox, Mozilla||Hold down the ' Ctrl ' key and press the number of the Access key|
|Safari and Omniweb||Hold down the ' Ctrl ' key and press the number of the Access key|
|Opera||Hold down the ' Shift ' key and press ' Escape ' , release both keys, then press the number of the Access key|
2. How the site works for accessibility users
At Tesco we understand the importance of standards and realise that by adopting standards our content is accessible to a wider audience.
We are committed to developing web content that is designed to comply with the official specification outlined by the World Wide Web consortium. Our content is continually checked and validated to conform to the W3C standards for Strict XHTML 1.0.
Our code is checked and validated against The WAI guidelines, which are the international guidelines for building accessible websites. They are divided into three levels of compliance: Single-A (what you must do), Double-A (what you should do), and Triple-A (what you may do).
The site is tested regularly to ensure that standards are adhered to and maintained. We aim to meet the all of the Single-A checkpoints, most of the Double-A checkpoints and some of the Triple-A checkpoints.
The site uses Cascading Style Sheets (CCS2) to control all the presentation and layout.
Access to all content is from the primary and secondary navigation menu at the top of every page. Each time a user refines their navigation, the results are filtered down to the most relevant products and relevant option for further navigation in the left hand menu.
A breadcrumb trail toward the top of the page allows the user to retrace their click path (or skip back several clicks), allowing users to understand where they are now as well as the overall structure of the site, and navigate back to the pages they've visited.
The content has been written and formatted to make it accessible. For example:
- Headings highlight sections of text
- Sentences are short with the meaning at the beginning
- Links use meaningful text
- Forms can be navigated using the tab key
3. Search tips
A search box is displayed on the top of each page. This can be focussed on by using the shortcut access key “4”. The search facility allows you to search for our most popular and commonly used products. If you are unable to find the product you are looking for in the search facility, you may be able to find it by navigating the site.
There is also a multisearch facility on every page which allows you to type in the names of several products at once, and the nearest matching products will display on several pages, showing one product per page. You can jump from one page to the other by clicking on the name of the product.
4. Tips for screenreader users
5. Changing my browser settings
If you find our site difficult to use due to the font settings they can be overridden by changing the preferences in your browser. For a step by step instruction on how to change any of the settings please see your browser help page.
Should you have difficulty viewing our site please try amending the following setting in your browser.
- Turn off presets and fonts
- Change font
- Change font size
- Change colours
- Disable images
- Make the mouse pointer bigger
6. Accessibility barriers
Despite our ongoing efforts, not all areas of the Tesco.ie website are fully accessibile. As part of our commitment to making the visitor experience consistent to everyone, we will continue to work on improving our website. In the meantime, should you experience any difficulties, please contact us explaining the problems you encountered.