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Boost Partners

Frequently Asked Questions

How long will it take for my Clubcard Boost Token(s) to arrive?

Boost Token(s) will normally arrive within 7 working days of receipt of an order.

What happens to the change from Clubcard Boost?

Any change from your Deal will be credited back to your Clubcard Account and included in your next Clubcard Statement.

If I don’t have enough Clubcard Vouchers for the Deal I want to order can I use cash or a cheque to top up my vouchers?

No, payment can only be taken in Clubcard Vouchers. However, you can top up your Boost Tokens in cash with the supplier.

How long are my Clubcard Boost Tokens valid for?

Your Boost Tokens are valid for 6 months.

Can my Boost Tokens be refunded?

Unused and in date Boost Tokens can be returned for a Clubcard Points refund.

How long are Boost Tokens valid for?

Tokens are valid for 6 months from the date they are issued, unless otherwise stated.

Do I need to state when I want to use my Boost Tokens?

No – your Boost Tokens can be used whenever you like as long as they are still valid at the time.

Can I use someone else's Clubcard Vouchers?

Only orders with your name printed on the Clubcard Vouchers will be accepted for a booking.

How can I find prices and opening times for a Boost Partners?

You can find the prices, opening times and information on the suppliers websites - follow the link from the specific supplier deals page on the Tesco Clubcard Boost website. Alternatively, you can call the Clubcard Boost team on 00800 0 100 0707.

Where can I find more information about Clubcard Boost?

See the Boost Brochure or phone the Clubcard Boost team on 00800 0 100 0707.

 

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